Privacy Policy

Effective Date: Feb 28, 2022

PRIVACY POLICY

This Privacy Policy (“Policy”) explains our privacy practices for carrymintsa.com (the “Site” or “we”).  It explains how your personal information is collected, used, shared and processed when accessing this website or using other services provided by its operator, including any written, electronic, and oral communications, online or offline, and purchases performed (collectively, the "Services”) as well as the rights and choices you have associated with that information.

The company selling the products via the Site providing the Services (and therefore, the payment collection entity) is Mintsa LLC, 2487 Gilbert Rd., Suit 106 #611 Gilbert AZ 85295, United States.

HOW WE COLLECT YOUR INFORMATION

Information you provide

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Types of information we collect may include:

  • Name
  • Mailing address
  • E-mail address
  • Phone (or mobile) number
  • Date of birth or age
  • Credit/debit card number
  • Billing address
  • Shipping address
  • Purchase/return/exchange information
  • Your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information)
  • How you use our sites and mobile applications, search terms, pages you visit on our mobile applications and application performance, as discussed further below
  • Geo-location and in-store location

Information we receive from third parties

  • If you login to our Site through a third-party social network or authentication service, these services will authenticate your identity and may share your personal information with us (such as name, email address, and profile information). Similarly, we may receive certain personal information if you interact with our accounts on a social network such as by “Liking” or “Following”. The data we receive from these third-party services is governed by the Privacy Policies of these third parties. You should always review and, if necessary, adjust your privacy settings with the social network on their websites and services before linking of connecting then to our service.

Automated Information Collection

  • We may connect information collected automatically with information we already have about you in order to identify you as a Mintsa guest, and to improve your experience. If we are able to identify you as a Mintsa guest we may, for example, link your activity on our website to your activity on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us – online, mobile, on phone, etc.
  • In order to provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how users are shop on our website, on our mobile applications, and on our phone system, the performance of our marketing efforts, and your response to those marketing efforts.

HOW IS YOUR INFORMATION USED

PRODUCT AND SERVICE FULFILLMENT

  • Fulfill and manage purchases, orders, payments, and returns/exchanges
  • Respond to requests for information about our products and services in our catalogs, on our websites or mobile applications, or to otherwise serve you
  • Screen our orders for potential risk or fraud
  • Connect with you regarding guest service via our customer care center or on social media or internet chat platforms or via text messages.
  • Allow you to, using our mobile applications: sign up for promotions and offers, search for products and check availability, check prices, provide product ratings and reviews, track your orders, scan a UPC barcode or QR code Our Purposes (including but not limited to marketing)
  • Deliver catalogs, promotions, offers, newsletters, e-mails, mobile messages, and social media notifications
  • Provide interactive features of the website or mobile applications, such as product reviews or daily/weekly promos, send marketing communications and other information regarding products, services and promotions

YOUR CHOICES REGARDING YOUR INFORMATION 

ACCESS, CORRECT AND UPDATE YOUR INFORMATION

You may access, correct and update certain personal information that you have provided to us by clicking on “MyAccount” on our Site.  Depending on your jurisdiction, you may be entitled to additional rights in relation to your personal information.  You may contact us as at any time in accordance with the "Contact Us" section below.

MARKETING COMMUNICATIONS

You may control your communication preferences through the “My Account” page on our website.  You may also click the “Unsubscribe” link on any promotional communication we send to you. Note that you may not be able to optout or unsubscribe out of any servicing or transactional communication, such as account verification, order confirmations, changes or updates to our products, services and features, or technical and security notices.

CHILDREN'S PRIVACY

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.  We do not knowingly “sell,” as that term is defined under applicable law, including the California Consumer Privacy Act, the personal information of minors.

SHARING PERSONAL INFORMATION

We may share the information we collect with companies that provide support services to us (such as printers, e-mail providers, mobile marketing services, analytics providers, web hosting providers, call center/chat providers, sweepstakes vendors, payment processors, data enhancement services, fraud prevention providers or shipping services providers, including product vendors) or that help us market our products and services. These companies may need information about you in order to perform their functions. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Our store is hosted on Shopify Inc.  They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Our data is stored through Shopify’s data storage, databases and the general Shopify application.  They store your data on a secure server behind a firewall.

SECURITY

We aim to protect Personal Information by implementing and maintaining reasonable security, such as by using reasonable organizational, technological and physical safeguards appropriate to the sensitivity of the Personal Information we hold.  We take measures, which are at least as strict as the law requires, to safeguard your Personal Information, but we cannot guarantee its absolute security.

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

General Data Protection Regulation

If you are a resident of the European Economic Area or the United Kingdom, most commonly, we will use your Personal Data in the following circumstances:

  • Where we need to provide you our goods or services.
  • Where we need to comply with a legal or regulatory obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

You have certain privacy rights that you can exercise.  These rights include the right to request to access, correct, modify, update, restrict processing, revoke consent, or delete Personal Data, to object to or opt out of the processing of Personal Data, or to receive a copy of your Personal Data for purposes of transmitting it to another company. To exercise these rights, you can contact us in accordance with the "Contact Us" section below.

You may make a privacy complaint directly with us or with an EEA of UK data protection authority for your country or region where you have your residence or where an alleged infringement of applicable data protection law has occurred. A list of EEA data protection authorities is available at https://edpb.europa.eu/about-edpb/board/members_en. Information regarding the UK data protection authority is available here: https://ico.org.uk/.  We would, however, appreciate the chance to address your concerns before you approach a data protection authority, so please contact us first.

CALIFORNIA PRIVACY RIGHTS

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

  1. Categories of Personal Information Collected

We collect the following categories of personal information:

  • Identifiers, such as name
  • Personal information, as defined in the California Records Law, such as contact and financial information
  • Characteristics of protected classifications under California or federal law, such as age, gender
  • Commercial information, such as transaction information and purchase history
  • Internet or network activity information, such as browsing history and interactions with our online systems and websites.
  • Geolocation data, such as device location.
  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
  1. Sources of Personal Information

We collect Personal Information directly from California residents themselves. Depending on the particular California resident’s interactions with us, we may not collect Personal Information from each of these categories of sources.

  1. Uses of Personal Information

We use Personal Information to:

  • Take, verify, process and deliver your order, process or obtain payment
  • To determine your geographical location for compliance, security and fraud prevention purposes
  • For warranty, technical support or similar purposes
  • To establish an account for future purchases by you
  • To provide you with effective customer service
  1. Disclosures of Personal Information

We disclose the following categories of Personal Information to third parties, such as our service providers and affiliates, for our operational business purposes:

  • Identifiers, such as name
  • Personal information, as defined in the California Records Law, such as contact and financial information.
  • Commercial information, such as transaction information and purchase history
  • Internet or network activity information, such as browsing history and interactions with our online systems and websites.
  • Geolocation data, such as device location.
  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Depending on the particular California resident’s interactions with us, we may not disclose each of these categories of Personal Information about that person for these purposes.

  1. Sale of Personal Information

We do not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

  1. Contact

To exercise your rights, you can contact us in accordance with the "Contact Us" section below.

USE OF COOKIES

Our website uses cookies and web beacons principally to enhance your viewing experience.  Cookies are small text files that are placed on your web browser by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  We do use third-party cookies on our site, as well as third party provided web beacons.  This is to help us, and our partners track your interests and make sure that any advertising content you receive as a result of your visits to this site are relevant to your interests.  Information about the procedure to enable or disable cookies across all websites may be found on your Internet browser provider's website via your help screen. Please refer to www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that, if cookies are disabled, not all features of the website may operate as intended.

Cookies necessary for the functioning of the Site:

Name

Function

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

Reporting and analytics Cookies:

Name

Function

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

DO NOT TRACK

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of interest-based advertising. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.  Options you select are browser- and device-specific.

USER EXPERIENCE INFORMATION

In order to improve your online and mobile shopping experiences, help with fraud prevention, and assist you in resolving issues you may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g. information entered during checkout process), browser and device information. 

CONTACT US

If you have questions or comments about this Policy or our Privacy practices, please contact us:

By email:

info@carrymintsa.com

By writing to us:

Mintsa LLC,

2487 Gilbert Road, Suit 106 #611, Gilbert AZ 85295, United States

LAST REVISION DATE

This Policy was last revised on, and effective as of, February 28, 2022.

UPDATES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, for operational purposes, or to reflect any changes in the regulatory landscape, as necessary.